Privacy Policy

Last Updated: November 18, 2014

This Privacy Policy explains how information about you is collected, used and disclosed by Swapp, BV. and our subsidiaries (collectively, "Swapp") when you use our website(s), mobile applications and other online products and services (collectively, the "Services") or when you otherwise interact with us.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our websites' homepages or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, use the Services to send or receive Swapps, bids, messages, including photos taken via our Services and content sent via the chat, upload and publish screen(s), request customer support or otherwise communicate with us. The types of information we may collect include are your username, password, email address, phone number, age, sizes, fashion preferences, bank account number and any other information you choose to provide.

When you send or receive messages, we also collect, process and store the contents of those messages (such as photos, captions and/or chats) on our servers. The contents of those messages are also stored on the devices of recipients. We collect this information for analyses to improve our Services.

Information We Collect Automatically When You Use the Services

When you access or use our Services, we automatically collect information about you, including:

Information We Collect From Other Sources

We may also obtain information from other sources and combine that with information we collect through our Services.

Use of Information

We may use information about you for various purposes, including to:

Swapp is based in The Netherlands and the information we collect is goverend by Dutch law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to The Netherlands and other countries.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Analytics Services Provided by Others

We may allow others to provide analytics services on our behalf. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used to, among other things, sales of data, analyze and track data, determine the popularity of certain content and better understand your online activity.

We will work with a yet to be announced party to provide analytics in connection with the Swapp mobile application.


We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Your Choices

Privacy Settings

Through the profile and the settings menu in our Services, you can decide yourself how much information you choose to share publically. Like your size, length, age, address, e-mail address, telephone number, location and or other additional information. Simply by not filing in your personal information, there will be not additional information available, viewable by other users.

Further you can choose to fill in your location or set your GPS feature on or off.

The settings menu also allows you to completely delete your Swapp account in your settings-menu with the ‘delete’ button. Your profile will not longer be visable by other Swappers/users.

Account Information

You may update or correct information about yourself by editing your account settings within our Services. Further you can delete your account entirely in your settings menu, but note that we may retain certain information as required by law, for legitimate business purposes, or as part of our regular retention practices. We may also retain archived copies of information about you for a certain period of time.

Device Information

Certain features of the Services require access to your device's native phonebook and image storage applications (e.g., to find friends, to send a photo from your photo gallery via a chat, bid or Swapp to store a Swapp in your photo gallery). If you choose to find friends, the names and phone numbers in your device's native phonebook will be transmitted to Swapp. If you later decide to revoke your consent and prevent us from continuing to access your phonebook and image storage applications, you can do so by either changing the settings on your device, if this settings option is provided by your device operating system, or by following the standard uninstall process and removing our Services from your device.


When you first launch any features of our Services that collect location information, you will be asked to consent to our collection of this information. If you initially consent to our collection of location information, you can subsequently stop the collection of this information by changing the preferences on your mobile device. If you do so, certain features of our Services will no longer function. You may also stop our collection of location information by following the standard uninstall process to remove our Services from your device. Or by switching off the GPS button in settings menu.


Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website or application.

Push Notifications/Alerts

With your consent Swapp will send push notifications or alerts to your device. You can deactivate these messages at any time by changing the notification settings on your device (iOS) or by changing your settings within our Services (Android).


To contact us, please visit or write to:

Swapp BV

Boogerd 14-A,

1687 VX, Wognum

The Netherlands

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